Bowden House, 1 Church Street, Henfield, BN5 9NS

Find out more…

Please note appointments cannot be made, changed or cancelled using this contact form. This form is purely for information requests. If you are unable to attend an appointment please advise us immediately on 01273 495990. Appointments cancelled within 24 hours or NOT ATTENDED will incur a full appointment fee being charged. (Currently £45). For more information on our terms and conditions please click here.

APPOINTMENTS

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Additionally, our reception team are on hand 8am to 7.30pm, Monday to Friday and 8.30am to 5.30pm on Saturdays to make, change and cancel appointments.

01273 495990

TEMPORARY ADDRESS

Bowden House,

1 Church Street

Henfield,

BN5 9NS

Our Fees

Musculoskeletal & Sports Physiotherapy

Initial Consultation & Treatment: £58 (Up to 1 Hour)

Follow Up Treatment: £42 (1/2 Hour) £70 (1 Hour)

With Dean Dickinson (Advanced Practice Physio & Osteopath)

Initial Consultation & Treatment: £65 (Up to 1 Hour)
Follow Up Treatment: £45 (1/2 Hour)

Classical Osteopathy & Cranial Osteopathy

Initial Consultation & Treatment: £58 (Up to 1 Hour)

Follow Up Treatment: £42 (1/2 Hour) £70 (1 Hour)

With Dean Dickinson (Advanced Practice Physio & Osteopath)

Initial Consultation & Treatment: £65 (Up to 1 Hour)
Follow Up Treatment: £45 (1/2 Hour)

Domicillary Physio

Available on request at a cost of £90 within a three mile radius of clinic. This allows for up 1 Hour contact time with the patient.

Sports & Remedial Massage

Appointments;

30 mins: £25

45 mins: £35

60 mins: £45

90 mins: £65

Shockwave Therapy

Initial Consultation + Treatment: £60.00 (20 minutes)

NICE recommends 3 sessions:

Block booked, Paid in advance: £150

Injection Therapy

Hydrocortisone Injections:

Consultation & Injection: £110 (per joint)

Ostenil Plus Injections:

Consultation + Ostenil Injection: £180.00 (per joint)

Western Medical Acupuncture

With Dean Dickinson (Advanced Practice Physio & Osteopath)

Initial Consultation & Treatment: £65 (Up to 1 Hour)
Follow Up Treatment: £45 (1/2 Hour)

We accept cards (VISA, VISA DEBIT, MASTERCARD AND ELECTRON) and cash as payment methods.

BACS and PAYPAL are accepted with prior approval.

We DO NOT accept American Express as a form of payment.

We are registered with Most Major Health Insurance Companies. We will require a membership number and authorisation code. We urge you to contact your insurer before commencing treatment to obtain the correct authorisation. Please be aware that you, the patient, is ultimately responsible for fees if the insurer does not pay.

Cancellation & Insurance Policies

Our Cancellation/Non Attendance Policy and Payment with Insurance Policy

Our practitioners consulting for and on behalf of Agility Healthcare Ltd are recognised by most of the major health insurers. Patients should always confirm the terms of their policy with their insurer before coming to their first appointment as the timing and method of referral must comply with the insurer’s policies. Please also check with us that you are sufficiently covered before making your first appointment.

Patients are asked to settle any insurance excess within 7 days of notice being sent. Insured patients are asked to bring insurance policy numbers and authorisation numbers to the clinic at their first visit or within 7 days.

Where the patients are insured by a recognised insurer AND patients have provided the appropriate policy details to the clinic, Agility Healthcare Ltd will seek payment directly from the insurer for 2 months following treatment. If payment has not been received by this time, patients will be asked to settle account within 7 days and pursue their claim with their insurers. Agility Healthcare Ltd cannot be held responsible for the non-payment of claims and patients should note that they are ultimately responsible for payment of their accounts.

Cancellation Charges

Please do try to give your Physio or Osteopath at least 24 hours’ notice of any change in the agreed appointment time. You will receive appointment reminders by text or emails via our patient management system. In the case of a late cancellation (less than 24 hours from the arranged appointment), unless your appointment slot is subsequently taken by another patient, we will charge you a £40 late cancellation fee.

If you do not cancel your appointment and do not turn up, there will be a£40 no-show charge. Remember, outside normal practice hours you can leave a message on our 24-hour telephone answering service.

If you are claiming from private medical insurance, they may not pay for this and you will be personally responsible.

The Small Print

Debts which remain outstanding 3 months after the appointment date will be passed to a debt collector and any costs incurred must be met by the patients. (Typically a 40% surcharge on outstanding debt)